ELECTRONIC TASK MANAGEMENT

You are familiar with the uncomfortable feeling when you look up the customer service department of a given company with a problem, and you don’t get any feedback for days except for an automatic e-mail reply, aren’t you? You are not sure whether your urgent and awkward problem has reached the adequate expert at all, or is anything happening while you are waiting and whether you receive an appropriate answer and a solution at the end.

The customer service department of elastoffice is operating in another way. We are not a subtle organisation with the size and slowness of a mammoth. We handle problems quickly and effectively and all „in front of the eyes” of the customer. Through our task managing surface called JoomTask we remain in active relationship with our customers and give continuous status reports via a perspicuous surface resembling an internal mailing system. This way you will know that we are examining your problem, what our specialists have done so far and how soon they can carry out the task in question.

As long as you have any problems arising with C9 system or you would like to make modifications on the certain modules, contact us and our colleague will give you the availability of the task manager where you can stay in contact with our expert.